FREE SHIPPING ON ORDERS OVER $150!

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Shipping & returns

FF2 is happy to offer FREE shipping for all orders over $150. A flat rate of $15 is available for all orders under $150 being shipped within Canada.

You may also choose to pick up your purchase in store, by selecting "in-store pickup" during checkout. We will e-mail you when your order is ready.

Standard Shipping Times

We aim to ship out all orders within 48 hours pending availability and verification of payment.

Orders are shipped out via Canada Post and may take up to 7 days to ship to you, depending on your location.

In Store Pickup

Pickup in store is always free! We aim to have your ready within 48 hours pending availability and verification of payment.

When your order is ready, you will receive an email with instructions on when you may proceed to the store to receive your order.

Damaged Items

All orders are inspected prior to shipping, however if you feel you have received a damaged item please contact us within 3 business days of receiving your item. Please make sure to inspect your items upon receipt. Damage claims made after 3 business days will not be accepted.

Refunds and Exchanges

Items can be returned for exchange or store credit only. All returns must be received within 14 days. To request a return or exchange, please email us at [email protected]

All undergarments, swimsuits, and sale items are FINAL SALE.

Returned items must have original tags attached and be accompanied by original receipt.

All orders are inspected prior to shipping, however if you feel you have received a damaged item please contact us within 3 business days of receiving your item. Please make sure to inspect your items upon receipt. Damage claims made after 3 business days will not be accepted.

Shipping charges are non-refundable.

Questions?

If you have any questions regarding shipping please email us at [email protected] or call 306-446-7214